Your Housekeeping team has a huge impact on the guest experience at your business. The cleanliness of their room, common areas and bathrooms will be one of the first things they notice. And, it’ll certainly be something they will review if it is not up to scratch. Therefore, hiring the right person is essential.
You should seek these skills in your Housekeeping staff:
- Strong attention to detail.
- Swift and efficient worker.
- Ability to work independently and as part of a team.
- Physically able to lift and transport certain stock.
- Able to work on feet for long periods.
- Basic knowledge of cleaning product safety.
Interviewing a Housekeeper
Your Housekeeping staff will be in charge of ensuring your business looks the way you want it to. They’ll also work directly with your customers from time to time. So, getting the hiring right is of high importance.
That’s why we’ve put together this guide for use early on in your interview process. Using these finely tuned questions, you’ll be able to figure out if the candidate is a good fit, early on in the conversation.
How to open the job interview
If your potential Housekeeping hire is nervous, they may not let their skills shine through straight away. Therefore, it is a good idea to ease them into the conversation with a couple of positive and friendly interview questions.
This section of the interview only has to last a few minutes at most but will make a world of difference.